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Terms & Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products listed on our website www.doorbitz-direct.co.uk to you.  Please read these terms and conditions carefully before ordering any Products from our site.  You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1.1    www.doorbitz-direct.co.uk is a site operated by JB Architectural Ironmongery Ltd.
We are registered under company number 6232073 and with our registered office at Registered Office: Unit C, Rich Industrial Estate, Avis Way, NEWHAVEN, East Sussex. BN9 0DU, Our VAT number is  915734712.

By placing an order through our site, you warrant that:

3.1.1   You are legally capable of entering into binding contracts; and

3.1.2  You are at least 18 years old;

4.1   After placing an order, you will receive an e-mail from us acknowledging that we have received your order.  Please note that this does not mean that your order has been accepted.  Your order constitutes an offer to us to buy a Product.  All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched.  The contract between us will only be formed when we send you the Dispatch Confirmation.

4.2   The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation.  We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

5.1   We may also from time to time provide links on our site to the websites of other companies, whether affiliated with us or not.  We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely.  This DISCLAIMER does not affect your statutory rights against the third party seller.  We will notify you when a third party is involved in a transaction, and we may disclose your customer information related to that transaction to the third party seller.

7.1   Dates and times of delivery if set out in the Dispatch Confirmation are estimates only but we will strive to ensure that your order is delivered on time or, if no delivery date is specified, then within 5 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

8.1  The Products will be at your risk from the time of delivery.

8.2   Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

9.1    The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

9.2    These prices include VAT but exclude delivery costs, which will be added to the total amount due as clearly shown in the payment section of the checkout basket.

9.3    Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

9.4    Payment for all Products must be by credit or debit card.  We accept payment with Visa, Visa Electron, Switch, Maestro, Solo, and MasterCard.  No despatch will take place until cleared funds are received.

11.1    We warrant to you that any Product purchased from us through our site is of satisfactory quality.

11.2   Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.

11.3  This does not include or limit in any way our liability:

11.3.1  For death or personal injury caused by our negligence;

11.3.2 Under section 2(3) of the Consumer Protection Act 1987;

11.3.3 For fraud or fraudulent misrepresentation; or

11.3.4 For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

11.4   We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Applicable laws require that some of the information or communications we send to you should be in writing.  When using our site, you accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

14.1 The contract between you and us is binding on you and us and on our respective successors and assigns.

14.2  You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

14.3  We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

15.1   We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

15.2  A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

15.2.1 Strikes, lock-outs or other industrial action.

15.2.2  Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

15.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

15.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

15.2.5  Impossibility of the use of public or private telecommunications networks.

15.2.6 The acts, decrees, legislation, regulations or restrictions of any government.

15.3   Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.  We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

16.1   If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

16.2  A waiver by us of any default shall not constitute a waiver of any subsequent default.

16.3   No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 13above.

If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

18.1   These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

18.2  We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

18.3   Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

19.1  We have the right to revise and amend these terms and conditions from time to time.

19.2  You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

21 Law and Jurisdiction

Contracts for the purchase of Products through our site will be governed by English law.  Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Thank you for visiting our site.